Front Office/Customer Service Representative

Job Description

Job DescriptionAbout Closets by Design - Salt Lake City:
Closets by Design is a premier leader in the home organizing industry, specializing in custom solutions that maximize home storage with elegance and functionality. Our offerings include custom walk-in closets, kids' closets, garage spaces, home offices, pantries, and more.

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits

• Paid training and ongoing professional development
• Paid time off.
• Health benefits.
• Open door policy with your manager.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Requirements

• No degree is needed. We are looking for candidates with office experience.
• Proficient in Microsoft Office.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.

Closets by Design - Our Values

• Willingness to Improve: Excellence rooted in humility
• Customer Satisfaction: Relentless commitment to customer satisfaction.
• Commitment: Fight for the Greater Good.
• Discipline: Every detail, every time.
• Integrity: Protect our reputation, our clients, our company, our employees.